Licensed Ontario healthcare professionals
Every assessment is reviewed by a healthcare professional licensed in Ontario, trained in health conditions prescribing.
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Care365
Ontario Virtual Care
Musculoskeletal sprains and strains Treatment Online — Ontario Virtual Care
See a licensed healthcare professional online for musculoskeletal sprains and strains — no waiting room, no travel.
Sprains (stretched or torn ligaments) and strains (stretched or torn muscles/tendons) are among the most common injuries from sports, exercise, awkward movements, or simple missteps -- think a rolled ankle, a tweaked lower back, or an overstretched wrist. They typically cause pain, stiffness, and mild swelling in and around a joint or muscle, and most mild-to-moderate cases heal well within a couple of weeks with the right early care. The tricky part is that a bad sprain can sometimes look and feel similar to a fracture or a complete ligament tear, which is why how the injury happened and how it behaves in the following hours matters as much as where it hurts.
Licensed Ontario healthcare professionals
Same-day review
Prescriptions sent directly
CCare365
Care365 workflowComplete assessment → clinical review → prescription sent when appropriate.
Quick Self-Check
Answer a few quick questions. This isn't a diagnosis — a real clinical assessment is the next step either way.
How We Work
A Care365 online clinical consult walks through how the injury happened, how much you can move and bear weight on the area, and whether swelling or bruising is developing, to help distinguish a straightforward sprain or strain from an injury that needs an in-person exam or imaging. For typical soft-tissue injuries, the healthcare professional can recommend an appropriate anti-inflammatory approach and a practical recovery plan, letting you get guidance the same day the injury happens instead of waiting for a walk-in clinic.
Complete a short online assessment
Answer real, condition-specific questions — takes a few minutes, no appointment needed to start.
A licensed clinical reviews your answers
A real healthcare professional licensed in Ontario reviews your case, typically the same day — not an automated approval.
Get your treatment plan
When appropriate, your prescription is sent directly to your preferred pharmacy, with clear next steps.
Why Choose Care365?
Fast, Real Assessments
No generic templates — your answers are reviewed by a real person, typically the same day.
Secure & Private
Your information is encrypted and only seen by the clinical reviewing your case.
Prescriptions Sent Directly
When appropriate, your prescription goes straight to your preferred pharmacy — no extra trip needed.
What Our healthcare professionals Can Assess
Sprain
A stretched or torn ligament, the tissue connecting bone to bone, commonly from a rolled or twisted joint like the ankle.
Strain
A stretched or torn muscle or tendon, often from overstretching or overexertion, such as a tweaked lower back.
Common Symptoms
- Pain in a joint or muscle that builds up gradually after the activity, rather than sudden and severe
- Stiffness in the affected joint or muscle
- Mild swelling around the injured area
- Mild bruising near the injury
- Tenderness when you press on or use the injured area
- Some difficulty moving the area normally, though you can still move it
- Being able to put at least some weight on the affected leg or foot
- Pain that eases with rest and worsens with activity
Treatment Options
These options may be prescribed by a Care365 healthcare professional after a real assessment — this is general information, not a recommendation to use any specific medication without one.
| Medication | Class | Route | Typical Duration |
|---|---|---|---|
| Ibuprofen 400mg | NSAID | Oral | q6-8h with food, as needed, short course |
| Diclofenac 1-2% topical gel | Topical NSAID | Topical | TID-QID, as needed |
Non-medication options
- PRICE protocol — Protection, Rest, Ice, Compression, Elevation for the first 48-72h.
- Gradual return to activity
Everything in One Place
- Easy online scheduling — submit your assessment in minutes
- Real clinical review, not an automated approval
- Prescriptions sent directly to your preferred pharmacy when appropriate
- 100% virtual — no travel, no waiting room
Frequently Asked Questions
How do I know if I've sprained my ankle or actually broken something?
Signs that point toward something more than a sprain include intense pain right at the moment of injury, an inability to put any weight on it at all, a popping or tearing sensation, or significant swelling and bruising -- these warrant an in-person assessment and possibly an X-ray.
Should I use ice or heat on a fresh sprain?
Ice is generally recommended for the first 48 to 72 hours to reduce swelling, alongside protecting, resting, compressing, and elevating the area -- heat is more useful later, once the acute swelling has settled.
Is it better to rest completely or keep moving after a sprain?
A short period of rest and protection early on helps, but prolonged complete rest can slow recovery -- gradually returning to normal movement and activity as pain allows generally leads to better outcomes.
Can I just take ibuprofen for the pain, or do I need something stronger?
For typical sprains and strains, an oral or topical anti-inflammatory is usually enough to manage pain and swelling -- a healthcare professional can help you choose the right option and dose for your situation.
How long should recovery take, and when should I worry it's not healing right?
Mild sprains often improve noticeably within one to two weeks. Pain, swelling, or reduced range of motion that isn't improving -- or was severe right from the start -- deserves a closer look rather than continued self-treatment.
Musculoskeletal sprains and strains Can Be Treated
Complete a real assessment online — a licensed Ontario clinical reviews your case and arranges treatment and prescription support when appropriate.
Start My Free Assessment