clinician registered in your province
Every assessment is reviewed by a clinician registered in your province, trained in health conditions prescribing.
C
Care365
online health care in Ontario
Low Back Pain Treatment Online
Most back pain gets better without imaging — see a licensed healthcare professional online for a real treatment plan.
Non-specific low back pain — no specific injury, or a minor strain from bending, lifting, or twisting — usually improves within a few weeks with the right pain relief and staying active. Imaging isn't recommended without a specific red flag, per Choosing Wisely Canada, so an assessment focuses on ruling those out first, then getting you moving again.
clinician registered in your province
Usually responds within 24 hours
Prescriptions sent directly
CCare365
Care365 workflowComplete assessment → clinical review → prescription sent when appropriate.
Quick Self-Check
Answer a few quick questions. This isn't a diagnosis — a real clinical assessment is the next step either way.
How We Work
A Care365 clinician screens carefully for red flags first — saddle numbness or new bladder/bowel changes are a same-day emergency (cauda equina syndrome), while new leg weakness affecting your walk, fever, a cancer history, or a significant injury each need physician assessment and imaging. Without any of these, a short course of an NSAID or acetaminophen (chosen for your individual safety profile) plus staying active and avoiding prolonged bed rest is first-line — imaging is deliberately not recommended at this stage.
Complete a short online assessment
Answer real, condition-specific questions — takes a few minutes, no appointment needed to start.
A licensed clinical reviews your answers
A real clinician registered in your province reviews your case, with a response within 24 hours of booking in most cases — not an automated approval.
Get your treatment plan
When appropriate, your prescription is sent directly to your preferred pharmacy, with clear next steps.
Why Choose Care365?
Fast, Real Assessments
No generic templates — your answers are reviewed by a real person, with a response within 24 hours of booking in most cases.
Secure & Private
Your information is encrypted and only seen by the clinical reviewing your case.
Prescriptions Sent Directly
When appropriate, your prescription goes straight to your preferred pharmacy — no extra trip needed.
Common Symptoms
- Aching or sharp pain in the lower back, often after bending, lifting, or twisting
- Pain that limits some daily activities or sleep
- Mild numbness or tingling in one leg, following the pain (sciatica-type pattern)
- Improvement expected within a few weeks with the right approach
Treatment Options
These options may be prescribed by a Care365 clinician after a real assessment — this is general information, not a recommendation to use any specific medication without one.
| Medication | Class | Route | Typical Duration |
|---|---|---|---|
| Ibuprofen 600mg | NSAID | Oral | 3-4 times daily as needed with food |
| Naproxen 500mg | NSAID | Oral | Twice daily as needed with food |
| Acetaminophen 500mg | Analgesic | Oral | Every 4-6 hours as needed — when NSAIDs aren't suitable |
Non-medication options
- Stay active — Avoid prolonged bed rest, which slows recovery.
- Heat or ice — Whichever feels better, for comfort.
- Gentle movement — Gradual return to normal activity.
Everything in One Place
- Easy online scheduling — submit your assessment in minutes
- Real clinical review, not an automated approval
- Prescriptions sent directly to your preferred pharmacy when appropriate
- 100% virtual — no travel, no waiting room
Frequently Asked Questions
Do I need an X-ray or MRI?
Not for typical low back pain — imaging is not recommended without a specific red flag (Choosing Wisely Canada). Your healthcare professional screens for those red flags first; most non-specific low back pain doesn't need imaging at all.
What symptoms mean this is an emergency?
Numbness around your genitals, inner thighs, or anus, or new difficulty controlling your bladder or bowels, are cauda equina red flags needing same-day emergency imaging and assessment — not routine treatment.
Should I rest in bed until it feels better?
No — staying active and avoiding prolonged bed rest actually speeds recovery. Gentle movement, heat or ice for comfort, and a gradual return to normal activity are all part of first-line treatment.
What pain medication is right for me?
That depends on your individual safety profile — an NSAID is often first-line, but a history of ulcers/GI bleeding, kidney or heart issues, pregnancy, NSAID-sensitive asthma, or blood thinner use each shift the recommendation to acetaminophen instead.
What if this has lasted more than 6 weeks?
Pain persisting 6 weeks or more without improvement goes beyond the expected course of non-specific low back pain and is reassessed — even without a classic red flag, a physician reassessment may be considered if there's no clear mechanical explanation.
Low Back Pain Can Be Treated
Complete a real assessment online — a licensed Ontario clinical reviews your case and arranges treatment and prescription support when appropriate.
Start a visit request