clinician registered in your province
Every assessment is reviewed by a clinician registered in your province, trained in health conditions prescribing.
C
Care365
online health care in Ontario
Dermatitis (atopic/eczema, allergic or contact) Treatment Online — online health care in Ontario
See a licensed healthcare professional online for dermatitis (atopic/eczema, allergic or contact) — no waiting room, no travel.
Dermatitis is an umbrella term for inflamed, itchy, often dry or red skin that can stem from a few different causes: atopic dermatitis (eczema), which tends to run in families and flares in skin creases; allergic contact dermatitis, a delayed reaction to something touching your skin like nickel, fragrance, or a skincare ingredient; or irritant contact dermatitis, from repeated exposure to something harsh like soap or friction. On smooth, non-fold areas of the body, a mild flare is usually manageable with a gentle skincare routine and a short course of low-potency topical steroid.
clinician registered in your province
Usually responds within 24 hours
Prescriptions sent directly
CCare365
Care365 workflowComplete assessment → clinical review → prescription sent when appropriate.
Quick Self-Check
Answer a few quick questions. This isn't a diagnosis — a real clinical assessment is the next step either way.
How We Work
A Care365 online clinical consult in Ontario can assess a mild dermatitis flare on smooth skin and prescribe a short course of hydrocortisone 1% cream alongside guidance on fragrance-free emollients and irritant avoidance to calm the flare and prevent recurrence. Because face, skin-fold, palm/sole, and genital involvement, or a flare already tried and failed with steroid cream, need a different treatment approach, the assessment specifically screens for those before recommending topical steroid.
Complete a short online assessment
Answer real, condition-specific questions — takes a few minutes, no appointment needed to start.
A licensed clinical reviews your answers
A real clinician registered in your province reviews your case, with a response within 24 hours of booking in most cases — not an automated approval.
Get your treatment plan
When appropriate, your prescription is sent directly to your preferred pharmacy, with clear next steps.
Why Choose Care365?
Fast, Real Assessments
No generic templates — your answers are reviewed by a real person, with a response within 24 hours of booking in most cases.
Secure & Private
Your information is encrypted and only seen by the clinical reviewing your case.
Prescriptions Sent Directly
When appropriate, your prescription goes straight to your preferred pharmacy — no extra trip needed.
What Our healthcare professionals Can Assess
Atopic dermatitis (eczema)
A recurring condition, often starting in childhood, that typically flares in the elbow and knee creases.
Allergic contact dermatitis
A reaction where skin has touched a specific trigger, like nickel, fragrance, or a skincare ingredient, often in a shape that mirrors the exposure.
Irritant contact dermatitis
Skin irritation from repeated contact with something harsh, like soap, detergent, or friction, rather than a true allergy.
Common Symptoms
- Itchy skin
- Dry, red, or inflamed patches
- Rash in skin creases, like the elbows or behind the knees
- A rash shaped like where your skin touched a trigger, such as a band under a watch or ring
- Rough or scaly texture
- Skin that flares up repeatedly over time
- Mild swelling of the affected skin
Treatment Options
These options may be prescribed by a Care365 clinician after a real assessment — this is general information, not a recommendation to use any specific medication without one.
| Medication | Class | Route | Typical Duration |
|---|---|---|---|
| Hydrocortisone 1% cream | Low-potency topical corticosteroid | Topical | BID x7-14 days |
Non-medication options
- Regular fragrance-free emollient — Apply liberally, especially after bathing.
- Avoid known irritants/allergens — Lukewarm, short showers; fragrance-free soap.
Everything in One Place
- Easy online scheduling — submit your assessment in minutes
- Real clinical review, not an automated approval
- Prescriptions sent directly to your preferred pharmacy when appropriate
- 100% virtual — no travel, no waiting room
Frequently Asked Questions
Why does it matter if the rash is in a skin fold like behind my knees or in my groin?
Skin folds are thinner and retain moisture differently, so a moderate-to-severe rash there is treated differently than one on smooth skin — it needs a tailored assessment rather than the standard mild-dermatitis approach.
I already tried a steroid cream and it didn't work — can I just get a stronger one?
If a steroid cream has already been tried without resolving your symptoms, that changes the picture — it may mean the diagnosis needs a second look, or that you need an assessment that goes beyond simply stepping up potency.
How is contact dermatitis different from eczema?
Eczema (atopic dermatitis) tends to be a recurring, often lifelong pattern, frequently starting in childhood and flaring in the elbow and knee creases. Contact dermatitis appears where your skin touched a specific trigger — a new soap, jewelry, or plant — and often has a shape that mirrors the exposure, like a band where a watch strap sits.
I was recently in contact with poison ivy — is that covered by this assessment?
Recent exposure to a plant like poison ivy or a chemical is assessed separately, since identifying and managing that specific trigger calls for its own approach rather than the standard mild-dermatitis pathway.
How do I know if my rash is infected?
Watch for yellow crusting, pus, weeping, spreading warmth or redness, fever, or painful blisters — any of these mean it's gone beyond simple dermatitis and needs prompt attention rather than routine treatment.
Dermatitis (atopic/eczema, allergic or contact) Can Be Treated
Complete a real assessment online — a licensed Ontario clinical reviews your case and arranges treatment and prescription support when appropriate.
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