clinician registered in your province
Every assessment is reviewed by a clinician registered in your province, trained in health conditions prescribing.
C
Care365
online health care in Ontario
Atopic Dermatitis (Beyond Self-Care) Treatment Online — online health care in Ontario
See a licensed healthcare professional online for atopic dermatitis (beyond self-care) — no waiting room, no travel.
For eczema that hasn't responded to over-the-counter hydrocortisone and regular moisturizing, this assessment steps up to a prescription-strength topical treatment matched to the affected site — since thinner skin on the face, eyelids, skin folds, and groin needs a gentler approach than skin on the body or limbs.
clinician registered in your province
Usually responds within 24 hours
Prescriptions sent directly
CCare365
Care365 workflowComplete assessment → clinical review → prescription sent when appropriate.
Quick Self-Check
Answer a few quick questions. This isn't a diagnosis — a real clinical assessment is the next step either way.
How We Work
Your healthcare professional first checks for signs of a complication — rapidly spreading blisters with fever (possible eczema herpeticum), a honey-coloured or pus-oozing area (possible bacterial infection), or widespread redness — each treated as urgent rather than a routine flare. Absent those, treatment steps up from OTC hydrocortisone to a site-appropriate prescription topical steroid or a steroid-sparing calcineurin inhibitor, alongside regular emollient use.
Complete a short online assessment
Answer real, condition-specific questions — takes a few minutes, no appointment needed to start.
A licensed clinical reviews your answers
A real clinician registered in your province reviews your case, with a response within 24 hours of booking in most cases — not an automated approval.
Get your treatment plan
When appropriate, your prescription is sent directly to your preferred pharmacy, with clear next steps.
Why Choose Care365?
Fast, Real Assessments
No generic templates — your answers are reviewed by a real person, with a response within 24 hours of booking in most cases.
Secure & Private
Your information is encrypted and only seen by the clinical reviewing your case.
Prescriptions Sent Directly
When appropriate, your prescription goes straight to your preferred pharmacy — no extra trip needed.
Common Symptoms
- Dry, itchy, inflamed patches of skin that haven't improved with OTC hydrocortisone
- Redness and scaling in the classic eczema locations — elbow creases, behind the knees, neck, face
- Skin that feels rough or thickened from ongoing scratching
- Flares triggered by harsh soaps, certain fabrics, or overheating
- Sleep disruption from itching
Treatment Options
These options may be prescribed by a Care365 clinician after a real assessment — this is general information, not a recommendation to use any specific medication without one.
| Medication | Class | Route | Typical Duration |
|---|---|---|---|
| Triamcinolone 0.1% cream | Mid-potency topical corticosteroid | Topical | 2 weeks |
| Desonide 0.05% cream | Low-potency topical corticosteroid | Topical | 2 weeks |
| Tacrolimus 0.1% ointment | Topical calcineurin inhibitor | Topical | Per healthcare professional plan |
Non-medication options
- Emollients — Apply a fragrance-free emollient liberally and frequently, even when skin looks clear, to maintain the skin barrier.
- Trigger avoidance — Identify and reduce exposure to personal flare triggers (harsh soaps, certain fabrics, overheating).
Everything in One Place
- Easy online scheduling — submit your assessment in minutes
- Real clinical review, not an automated approval
- Prescriptions sent directly to your preferred pharmacy when appropriate
- 100% virtual — no travel, no waiting room
Frequently Asked Questions
What if OTC hydrocortisone isn't working?
A stronger, prescription topical steroid matched to the affected site — or a calcineurin inhibitor for the face or steroid-sensitive areas — is a reasonable next step, alongside continued regular emollient use.
Is it safe to use a steroid cream on my face?
Face, eyelids, skin folds, and groin need a low-potency steroid or a calcineurin inhibitor specifically, since thinner skin there absorbs more medication and is more prone to thinning with stronger steroids.
How long can I use a topical steroid?
Continuous use is generally limited to 2 weeks at a stretch, with reassessment before renewing, to reduce the risk of skin thinning and systemic absorption.
What are signs I need urgent care instead?
Rapidly spreading clusters of blisters or punched-out sores with fever, or a honey-coloured, crusted, pus-oozing area with spreading redness or fever, need urgent in-person assessment rather than a stronger cream.
What can I do at home?
Apply a fragrance-free emollient liberally and often, even when your skin looks clear, and identify and avoid your personal flare triggers.
Atopic Dermatitis (Beyond Self-Care) Can Be Treated
Complete a real assessment online — a licensed Ontario clinical reviews your case and arranges treatment and prescription support when appropriate.
Start a visit request